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Privacy Policy

 

I- Introduction

We at Fruits Garden know you care about your privacy, and so do we. We have developed this Privacy Policy to describe the types of Personal Information we may collect, how we may use and share that information, how we protect it and explain your rights under data protection regulations.

We are strongly dedicated to handling your personal information always responsibly, diligently, and in compliance with all legal requirements. We are not in the business of selling Personal Information about you to advertisers or spammers. State of the professional art standards will be applied to protect your personal information's integrity and security.

By accessing and using our mobile applications, platforms, and websites "Platforms", you agree to the terms of this Privacy Policy.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you disagree with our policies and procedures, your choice is not to use our Platforms. By accessing or using our Platforms, you agree to this privacy policy.

"Personal Information" is any information that relates to you and which, alone or in combination with other information, could reasonably be used to identify you.

II- What information we collect?

Unless otherwise agreed with you, we will collect only the necessary personal information required in connection with our business relationship.

While doing business with you, we will also collect business-related data, including information on purchases, services, other business activities, product feedback, and any additional information you may provide us.

Information You Provide and Information We Collect from Other Sources

You may choose to submit Personal Information and other information to us by purchasing or interacting with our Platforms, such as when you create and manage a user account, communicate with us by email, or telephone, submit job applications, or participate in surveys.

For sure we ask you to provide information including:

Web Analytics and Interest-Based Advertising

If you use our Platforms, please note that these use cookies and other analytical tools.

We may use web analytics services on our Platforms, such as those of Google Analytics. The service providers that administer these services use technologies such as cookies to help us examine how visitors use our site. The information collected through these means (including IP address) is disclosed to or collected directly by these service providers, who use it to evaluate the website's use or for advertising purposes.

We use these cookies for the following purposes:

III- How We Use the Information We Collect?

We may use the information we collect from you to:

We also use the information we obtain about you in other ways to provide specific notice at the time of collection. We will do so only to the extent permitted by applicable law and take appropriate safeguards to ensure your personal data's security and integrity.

IV- How We May Share Information?

We may share your personal information with any member in Fruits Garden, including subsidiaries, affiliates, and holding companies, to enable you to request our services, to process your payments, understand your preferences, send you information about products and services that you may have expressed interest and conduct the other activities described in this privacy policy.

We may share information about you: (i) to our third-party service providers (ii) in response to requests by government agencies, such as law enforcement authorities, (iii) to protect our legitimate business interests or (iv) in any other case with your consent.

We may also instruct service providers, domestically or abroad, to process your data on our behalf and following our instructions. We will retain control over your data and remain fully responsible when engaging service providers.

We may share with other companies and organizations for fraud protection and credit risk reduction if we believe disclosure is necessary or appropriate to protect the Company's rights, property, or safety, our customers, or others.

We may also share your data with third parties if we sell or buy any business or assets, in which case we may disclose personal data to the prospective seller or buyer of such business or assets, along with its professional advisers. If a third party acquires the Company or substantially all its assets, personal data about customers will be one of the transferred assets.

Otherwise, no third parties will have access to your data unless there is a legal obligation or you permit us to do so.

V- How We Protect Personal Information?

We will take all steps that are reasonably necessary to ensure that your personal information is treated securely and following this privacy policy and applicable data protection laws.

We have implemented and maintained appropriate technical and organizational security measures, policies, and procedures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure.

Measures we take includes:

Unfortunately, the transmission of information via the internet is not completely secure. However, we do our best to protect your personal information.

We ensure that we do not retain Personal Information longer than necessary in compliance with applicable law. We will keep personal data about you for as long as we have a relationship with you, for example, if you wish to keep receiving marketing messages from us or as long as you are a customer (and for a reasonable period after that). When determining how long to retain Personal Information after we no longer have a relationship with you, we consider how long our customers usually want to continue hearing from us, our legal obligations, and regulators' expectations.

We are also required to keep certain of your data (e.g., relating to business transactions) for specific retention periods under applicable law. Your data will be promptly deleted when it is no longer required for these purposes.

VI- Confidentiality

The information you provide may be confidential, and we will maintain such confidentiality and protect your information under this privacy policy, our professional obligations, and applicable law. We do not sell, rent, distribute, or otherwise make personal data commercially available to any third party. We may share information with our service providers for the purpose set out in this Privacy Policy.

VII- Your Rights

You have the right to request a copy of the Personal Information we maintain about you, update or correct inaccuracies in that information, or request that we remove your Personal Information from our systems and stop contacting you at any time.

In particular circumstances, you also have the right to object to our uses of your Personal Information, the right to restrict our Information services, and the right to have personal data transmitted in the electronic form to you or a third.

We can continue to use your personal information following a request for restriction, where:

We are not required to comply with your request to erase personal information if the processing of your personal information is necessary:

For any of the above requests, please send a description of your data concerned and state name, email address, your account, and customer number as proof of identity by following the instructions provided in Section IX, "How to contact us" We may require additional proof of identity to protect your data against unauthorized access.

Suppose you have any concerns about how your data is handled by us or wish to raise a complaint on how we have handled your data. In that case, you can contact us by following the instructions provided in Section IX, "How to contact us," to have the matter investigated. Suppose you are not satisfied with our response or believe we are processing your data, not per the law. In that case, you can complain to the competent data protection supervisory authority in your country.

VIII- Changes to this Policy

This Privacy Policy was last updated in December 2020.

From time to time, we may make changes or amend it as required to comply with applicable data protection law. So, you may wish to check back from time to time. Any amended information Data Privacy Notice will apply from the date it is posted on our website.

IX- How to Contact Us?

If you have any comments or inquiries about this Privacy Policy, if you would like to update information we have about you or to exercise your rights, you may contact us in one of the following ways:

1- send an email to cs@fruitsgarden.com or

2- send a communication to the following address:

Fruits Garden Trading LLC

Al Awir Fruits and Vegetables Market

Wholesale Bld. 3, Unit No: 98-99

Ras Al Khor

Box. 89683

Dubai, UAE

We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy.